FREE STANDARD SHIPPING on all orders in continental us

FAQs

We care about our customers here at Happy Camper Place. These are questions that are often by our customers and we hope they can help you too.

 

Processing & Shipping

What is your turn around time?

I ship orders out the next business day.

How long is the shipping wait?

I never personally guarantee the post office, however, USPS advertises First class as 3-5 business days to most US addresses and Priority as 2-3 business days. They are usually on time.

Do you ship internationally?

We do ship to Canada!

Personalization

How do I tell you what name I want on my order?

Before you add the item to your cart, you can fill in the personalization boxes that are located under the product title and price.

How do I choose a different color of trailer or motor home?

Before you add the item to your cart, you can select your favorite color variation. There is a drop down menu with the options that are available located under the product title and above the personalization boxes.

Can I get a different style of trailer or motor home that is not listed?

Most of the graphics on our flags can be swapped if you like something else better than what is on the listing. With our other products and we can most likely make a change for you. Please contact us with any requests you have. 

Can I get a different color of trailer or motor home that is not listed?

Many times we are able to make changes to the colors on a particular graphic. Please contact us with any requests you have and we'll try to accommodate you.

 

Material

What fabric are your products made from?

Our flags are made from 100% solution dyed polyester that has a UV coating for a longer lasting product.

Our signs are aluminum with a UV coating for durability indoors or out.

We offer pillows in 100% cotton duck, 100% polyester poplin, and pillows that have a polyester front with a cotton duck back. Many of our designs can only be applied to polyester. The cotton backing makes a nice alternative to 100% polyester for cotton lovers.

Returns and Exchanges

What is your return policy?

Because all of our products are custom made to order with personalization, they are not eligible for return or exchange. It is very important that you check and double check your spelling to eliminate mistakes with the custom text.

However, if we make a mistake with your order, or if it is damaged or lost during shipping, we will send a replacement at no charge.

If you receive your item and find that we have made a mistake or if your item was damaged or lost during shipping, please contact us immediately so we can remedy the problem.

 

Others

How do I know when you're having a sale?

Follow us on FACEBOOK and INSTAGRAM! We will post any sales that we are running there.

How do I keep up on Happy Camper Place?

Follow us on FACEBOOK and INSTAGRAM to be the first to know about sales, coupons, and new products! Keep an eye out for our blog that is coming soon!

How do I leave a product review?

We work hard to make sure all of our customers are satisfied with our products and Five Star Reviews are very important to us!

 

I am not happy with my purchase, what can I do?

Here at Happy Camper Place we work hard to make sure our customers are satisfied with our products. If for some reason you are not satisfied, please view our Return Policy or contact us. 

 

Contact Us